Privacy policy

OJA Silver Jewellery

Last updated: 21.12.2025

OJA Silver Jewellery respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site or place an order, we may collect:

  • Personal details (name, email address, phone number)

  • Billing and shipping addresses

  • Payment information (processed securely via third parties)

  • Order history

  • IP address and browser data

  • Email marketing preferences

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate order updates

  • Provide customer support

  • Improve our website and services

  • Send marketing emails (only if you opt in)

  • Comply with legal obligations

3. Cookies

Our website uses cookies to improve functionality and user experience. Cookies help us understand how customers use our site and enable essential features such as secure checkout.

You may disable cookies through your browser settings, though some site features may not function correctly.

4. Email Marketing

With your consent, we may send you promotional emails about new collections, offers, or updates. You can unsubscribe at any time using the link provided in our emails.

5. Third-Party Services

We share your information only with trusted third parties necessary to operate our business, including:

  • Shopify (e-commerce platform)

  • Payment providers such as Stripe

  • Shipping partners

  • Email marketing platforms

These providers process data in accordance with their own privacy policies and GDPR regulations.

6. Data Security

We take reasonable measures to protect your personal information and ensure it is stored securely. Payment details are never stored on our servers.

7. Your Rights (GDPR)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing

  • Request data portability

  • Lodge a complaint with the ICO (UK)

8. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

📧info@ojasilver.com 📍London,United Kingdom